Shipping Info

>>>>>>>    PHYSICAL PRODUCT ORDER  <<<<<<<<<

We provide worldwide shipping.

All physical orders will be shipped out WITH SHIPPING TRACKING NUMBER provided. Registered article service may have limited tracking features in some countries.

—  PRODUCTION AND SHIPPING SCHEDULE ESTIMATION  —

Current Production time : 2 – 4 business days

Below is the estimated shipping time for major cities (Business Days) provided by SINGAPORE POSTAL SERVICE:

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Australia (Sydney, Melbourne, Perth) 4 – 6 (business days)
Canada (Vancouver) 6 – 9
France (Paris) 5 – 7
Germany (Frankfurt) 5 – 7
Hong Kong (Hong Kong) 3 – 5
India (Chennai, Mumbai, Kokata) 5 – 8
Italy (Rome) 7 – 9
Japan (Tokyo, Osaka) 3 – 5
Netherlands (Amsterdam) 4 – 6
New Zealand (Auckland) 4 – 6
South Africa (Johannesburg) 5 – 7
Sweden (Stockholm) 4 – 6
Switzerland (Zurich) 4 – 6
Taiwan (Taipei) 4 – 6
United Arab Emirates (Dubai) 5 – 8
United Kingdom (London) 4 – 6
United States of America (San Francisco, New York, Honolulu) 6 – 8
Other Destinations in Asia and Territories in the Pacific 5 – 10
Other Destinations in the Middle East, Africa, Europe and America 6 – 12

Notes:
Delivery times are only estimates and may/ may not be the actual delivery standard experienced.

Any delay at the destination countries is beyond the control of Singapore Post.

Estimated delivery time applies only to the major cities/ office of mail exchange. Please allow more time for destinations beyond that.

Packets, envelopes with enclosures, documents, etc are subjected to customs inspection and clearance.

For festive postings to the above major cities, it is advisable to add another 10 working days for airmail and 20 working days for surface mail to the above estimated delivery time.

Registered Mail requires an additional 2 days as it is a recorded delivery service.

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Our business days : Monday – Friday

If you have not received your package after 6 weeks, please contact us and we’ll investigate.

Packages will be sent when payments have cleared.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

We ship to the address shown on your ETSY purchase so please make sure the address is correct. It is the buyer’s responsibility to contact us if you would like to ship to another address. Please do so immediately after your purchase (within 1 hour of purchase).

INTERNATIONAL ORDERS: The post office does not consider the item lost until after 6 – 8 weeks, so I will not be able to assist with replacement until then. Kindly note that we are not able to refund due to any delay in shipment by the postal service.
>>>>>>>    DIGITAL PRODUCT ORDER  <<<<<<<<<

——— DESIGN TURNAROUND TIME ———

~ Standard turnaround ~
First proof : 3 – 5 business days
Revision (if any) : 1 – 2 business days
Final high resolution PDF : 2 business days

~ Rush order priority upgrade ~
First proof : 1 – 2 business days
Revision (if any) : 1 business days
Final high resolution PDF : 1 business days

Please purchase the following listing for rush order upgrade:
https://www.etsy.com/listing/459084328/add-on-rush-order-upgrade-for-digital

Our business days : Monday – Friday

——— DESIGN CUSTOMIZATION —————-

For customization of card layout, font, graphics, color to the design, kindly purchase the required add-on for the upgrade.

https://www.etsy.com/shop/INKKprint?section_id=17052421

Please feel free to convo me if you are unsure of which add-on to purchase.
——— CROPMARKS AND BLEED —————-

Our printable PDF file includes a thin grey border line around the design for trimming.

If you are using professional help for trimming of the printable cards, bleed and cropmarks may be required. Please check with the printer shop on their requirement for the trimming format.

For addition of bleed and cropmarks into the PDF file, kindly purchase the following add-on for this customization:

https://www.etsy.com/sg-en/listing/472366317/add-on-bleeds-crop-marks-customization

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All printable are for personal use only and cannot be resold or redistributed.